Tag Archives: Leadership

5 reasons why employee engagement is so important!

Team meeting in the office
The other day, we stumbled upon a good definition of employee engagement – on the Engage for Success website.
It read:

Employee engagement is a workplace resulting in the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, with an enhanced sense of their own well-being.

In short, employee engagement is how committed your tribe are to their jobs and to your company. And while engagement is to some extent down to them, as tribe leader, you also play a pivotal role. It’s your job to create a workplace they not only feel comfortable and confident working in, but can thrive in.

Here are five reasons why employee engagement should be a top priority for you:

1. Lower turnover

If your tribe feel content and satisfied in their roles, they are less likely to seek other opportunities elsewhere. According to Engage for Success stats, companies with high levels of engagement show a 40% lower turnover rate compared with those with low engagement levels. Make engagement a top priority and you stand a better chance of retaining all of your top talent, and you also save yourself the money of having to hire and train new recruits.

2. Greater productivity

It’s understandable that tribes work best when they’re engaged, with 59% of employees saying that their roles bring out their most creative ideas compared to just 3% of less-engaged employees. So, in this way, engaged employees are more likely to think outside of the box and innovate; which, in today’s business landscape, is what will propel your company forward and make you stand out among your competitors.

3. Happier customers

Happiness is contagious. So naturally, if your tribe are happy in their roles, it’s bound to rub off on your customers! Those customers are more likely to recommend you to friends and family, telling them what a great bunch you are! Companies which boast top engagement levels actually enjoy around 12% higher customer advocacy.

4. Fewer sick days

Mental health and physical health are closely interlinked. Our bodies work in mysterious ways; but when we feel happy and positive, we’re actually less likely to feel unwell or become ill. So, the more engaged your tribe are, the less likely they are to take sick days. According to data from Gallup, higher workplace engagement leads to 37% lower absenteeism, and perhaps more surprisingly, 41% fewer safety incidents.

5. A boost to your bottom line

Engaged tribe members are more productive and creative than their non-engaged counterparts, and they take less sick days and are likely to stick around longer. So it’s clear to see why companies with high engagement rates enjoy greater profits than those who don’t! In fact, Engage for Success says that they enjoy TWICE the annual net profit than companies with low engagement rates. That’s a stat you simply can’t ignore!

Care for your tribe and they’ll care for you and your company it’s as simple as that. If your tribe are engaged, they’ll become advocates of your brand and help to take your business to the next level, and then the next level, and then the next level, and so on!

(Psst: You could always engage your tribe in the beautiful surrounds of the forest at Go Ape, as you all monkey around in the canopy. Chat to one of our team members about mid-week corporate trips by calling 0370 218 5574.)

Switch it up!

Team Building They'll Love

Autumn is in the air…can you feel it?

The nights are drawing in and the days are getting cooler. Not that we’re complaining or anything – we love autumn in the forest! The misty mornings, the golden hues, the orange leaves that crunch when you walk, run and ride over them.

The forest is beautiful year-round, but it’s particularly glorious during autumn. And so, what better time to round up your office tribe for a trip to Go Ape?! Unleash your inner Tarzans as you embark on one of our award-winning Tree Top Adventures!

Switch it up

As tribe leader, you’re used to being the boss around town (aka the office). You’re used to (politely) giving orders and telling employees what to do. So, here’s a suggestion: why not switch roles and let the junior tribe members be the bosses for the day?

We’ll call it role reversal in the tree tops. Let your tribe take charge as they lead you from platform to platform, tackling obstacles as you go. Prepare to wobble over bridges, swing on stirrups, crawl through tunnels, clamber across nets, leap from platforms and whizz down zip wires!

Forest SegwayWhen organising your Go Ape trip, let your tribe call the shots: Do they want a forest BBQ or a packed picnic lunch? Do they want to add a Forest Segway Experience to their adventure? Do they fancy kicking back in our Forest Shelter and playing some games?

Before the big day, have your tribe come up with a few ideas for forest-themed competitions (you supply the prizes). A few of our favourites include:

 

  • Loudest holler on the Tarzan swing
  • Most graceful/ungraceful zip wire landing
  • Most/least composed on the tight ropes
  • Most jelly-like legs
  • Fastest time to complete a tricky obstacle

If you want to formally present prizes for the competition (and perhaps hold a quick meeting at the same time), you can hire a conference facility through Go Ape. If you want, we can lay on equipment and refreshments for you all too.

Spending some time in the trees with your tribe is a great way to get to know them better, on a more personal level. Having fun will help to break down potential communication barriers, and build trust and respect!

 

We welcome office tribes to the forest from Mon-Fri (because you don’t want to spend weekends with them, too!) and you’ll need to book your adventure in advance. If you want to find out more, simply call one of our friendly tribe members on 0333 305 3503. See you in the trees soon!

Results or people: what’s more important to you?

Workplace Positivity

All leaders must be results-driven in some way. Leaders have a responsibility to set targets – both personal and shared – and ensure that those targets are not only met, but exceeded.

Setting targets is an effective way to measure performance, allowing leaders to gauge whether they’re on the right track to achieving great results, or if more work is needed.

But, what should leaders prioritise? Is it effective practice to become fixated on end results and boosting bottom lines? Well, yes and no…

It’s not the destination

Strong results lead to strong profits and business success, so of course it’s important to always be aware of desired outcomes. But, you know the saying, ‘It’s not about the destination, it’s about the journey?’ Well, we think it has a rightful place in the business world.

Rather than focusing on the end result (the destination), you should focus on the process that will allow you to reach that result (the journey). In particular, you should focus your attention on the people who are going to help you reach your destination, i.e., your tribe! You’re not going to get great results alone, and your tribe are pivotal to your success. So when it comes to whether results or people are more important, the answer’s pretty simple: people, as it’s great people who’ll help you to get great results!

A great leader

…And guess what? If you want a great team and great results, then you’ve got to be a great leader! And being a great leader means far more than possessing good communication, decision-making and problem-solving skills.

A great leader is someone who educates and guides their team. They don’t talk at their team but with their team; they listen to what employees have to say and they take action. A great leader is someone who invests in employee development, ensuring their team is equipped with the skills, tools and training necessary to develop and flourish!

Tit for tat

If you care for your tribe – as in, genuinely care for them – then they’ll care for you and the company in return. They’ll feel more happy and comfortable in their job and will give 110% to everything they do. And that’s when you’ll start seeing great results.

It’s an ‘I scratch your back’ kind of scenario. In order to be results-driven, you need to stop focusing on the results and start focusing on your tribe!

How about starting off with a trip out of the office to Go Ape? A day swinging through the trees is a great way for you and your tribe to unwind, but it also strengthens areas of teamwork by building confidence, fostering relationships and improving communication skills among employees.

Why You Should Lead From The Back

Budgeting for Corporate Events

What image springs to mind when you think of a leader? Is it that of a solitary figure, standing out in front of a huge crowd?

Once upon a time, business leadership involved one person at the top telling all the other employees what to do. They talk, you listen. They give orders, you follow those orders. But, that business model is mega outdated. That’s old-school leadership and quite frankly, we’re over it!

Nowadays, successful leadership is all about leading from the back. And for those of you thinking “you can’t possibly lead from the back!” – try telling a sheep herder that!

In the traditional leadership model, you speak and observe; when you lead from the back, you observe and then speak.

Leading from the back is all about having faith in your tribe.

It involves trusting them with tasks, giving them responsibility and letting them prove to you what they’re capable of. If you lead from the back you will empower your tribe and give them their chance to shine, which is something they’ll be extremely thankful to you for.

Leading from the back means stepping down and allowing your tribe to take charge. Instead of breathing down their necks (which, let’s admit, is incredibly uncomfortable), it involves you overseeing their work at a distance.

Of course, to be able to do this requires a unique skillset.

In order to lead from the back you must be able to be empathetic, measured and patient.

If you’re delegating some of your tasks to employees, you need to remember that the task is new to them and therefore may take them longer to complete. Give them space and support if and when they need it.

In order to lead from the back, you must know your tribe like the back of your hand. You must know each individual’s strengths and weaknesses so you can assign tasks which will help employees develop their strengths and improve their weaknesses.

Leading from the back doesn’t mean neglecting your tribe and letting them figure things out for themselves – it still requires input from you. You still need to clearly communicate goals, but then you have to let employees find their own way to reach those goals.

The very best leaders are ones who build teams which flourish; teams made up of employees who are able to operate individually, without guidance, in almost all working environments. Employees who are continually growing and developing, who are able to problem-solve effectively and make decisions which help the company to flourish, too. This is what leading from the back achieves: it empowers employees so they become less and less dependent on your instruction and guidance.

When you lead from the back, you give employees a chance to develop their skills and find out what they are truly capable of.

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