Category Archives: Case Studies

The 5 pillars of employee engagement

Team meeting in the office

If there’s one thing that’s guaranteed to get your tribe working like a well-oiled machine, it’s keeping them engaged. Effective employee engagement can make all the difference between a workforce that’s lacklustre, depressed and falling asleep into their banana pancakes; and one that’s energised, productive and working perfectly as a team.

We should know, we’ve had plenty of experience designing and developing team building days at Go Ape and we can tell when engagement is lacking as well as help you ignite it!

But it’s not just us who are a little obsessed with employee engagement, all manner of research bods have been analysing it for years. According to the Global Human Capital Trends 2015 report, 87% of organisations revealed their biggest challenge is culture and engagement, and research by Gallup suggests that only 13% of employees in the world are actually engaged.

That’s why we’ve broken the topic down into five core pillars that we believe come together to produce the ultimate, engaged workforce, now you can make sure that your tribe are one of the 13%.

1. Relationship with managers.

We believe many employees leave a company, not due to their job, but due to a poor or non-existent relationship with their boss. Offer coaching, feedback and opportunities to develop to show that you have respect for your tribe and you care about what they think and how they feel.

2. Wellness.

Swinging through the trees might be a great stress reliever for us at Go Ape, but do you afford your employees the same option? Highly stressed and overworked staff are most certainly not happy staff – offer support and activities to promote wellness such as a gym membership, healthy snacks or morale-boosting activities to give stress the heave-ho.

3. Personal growth.

Investing in training and career development helps to keep morale up and engagement on! Finding ways to empower employees, whether that means taking on added responsibilities, supporting them with side projects or helping create career goals they can aim for, will provide your tribe with a sense of purpose.

4. Recognition.

Slogging your guts out for an unappreciative audience is bound to make anyone’s engagement levels drop like a stone. Show your employees how their work contributes to the company’s aims and give praise, rewards and incentives when good work merits it.

5. Relationship with co-workers.

Whether you have a team-mate who’s inordinately shy or others who live out of town, there’s no doubt that a lack of camaraderie amongst teammates leads to a lack of engagement. By organising socials, team events and opportunities to collaborate and mix, you’ll help your team get to know one another better and work well together, too!

A team building day out at Go Ape can tick all these boxes in one. Not only does it give you a chance for you to bond with your employees and enjoy fun activities as a team, but a tree-swinging day out boosts morale and rewards the efforts they put into their work.

We offer three different types of team building day and can help create a bespoke experience for your tribe why not get in touch today?

7 ways to keep a happy and productive team

Team meeting in the office
There’s so much talk of customer satisfaction in business, of keeping the customer happy, meeting their expectations and assuming that they’re always right.

But, equally as (if not more) important is employee satisfaction keeping employees happy, meeting their expectations and making sure you give them everything they need to feel positive, comfortable and confident in their roles.

Because the thing is, if your tribe is happy, they will be more engaged at work. They are more likely to work productively and pass on this positivity to your customers, providing them with the best possible service and experience. It’s just one big, happy circle!

So, what can you do as a Tribe leader to create a workplace where your tribe are happy and can thrive in their roles and with one another? Here are seven suggestions to get you started:

  1. Organise regular one-on-one meetings with each tribe member to see how they’re getting on. This will also be a good opportunity to offer constructive feedback to help each member improve in their roles; and to accept feedback in return to see if you could be doing more.
  2. Let your tribe personalise their workspaces (to a certain degree). Adorning their desks with a few family photos and fun stationery can actually inspire creativity!
  3. Nature is wonderful for many reasons, one of them being that it makes us happier. So bring the outside in by kitting the work space out with plenty of potted plants, on the window sill, near desks, on top of the filing cabinet!
  1. Help your tribe achieve that golden work-life balance. Promote a family-friendly office where parents can take time off for school plays, or leave early for the school run. Give all employees to option to work from home one day a week, so they can enjoy a break from the commute.
  2. Be open and honest with your tribe. Involve them in discussions, ask for their opinions, let them know about business plans. Transparency is key to building trust with your tribe, and trust leads to respect, which then results in a happier, more productive workplace.
  3. Encourage your tribe to lead a healthy lifestyle by offering gym membership at a reduced rate, signing-up to the cycle to work scheme, keeping the fruit bowl topped up and making sure the office cafeteria sells a good range of wholesome snacks and meals.
  4. Let’s face it: we all love to receive gifts. It makes us feel appreciated and loved. So show your tribe you care by rewarding them. These might be individual rewards, like an early finish, bottle of wine or shopping vouchers. Or they might be group rewards, like a day out swinging through the trees at Go Ape! Which, by the way, has the added benefit of improving skills associated with great teamwork (problem-solving, communication, etc.). Oh, and don’t forget, a simple thank you goes a very long way, too.
Another great way is to take your Tribe to the Tree Tops for the day to let them bond the Go Ape way, find out more here.

5 reasons why employee engagement is so important!

Team meeting in the office
The other day, we stumbled upon a good definition of employee engagement – on the Engage for Success website.
It read:

Employee engagement is a workplace resulting in the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, with an enhanced sense of their own well-being.

In short, employee engagement is how committed your tribe are to their jobs and to your company. And while engagement is to some extent down to them, as tribe leader, you also play a pivotal role. It’s your job to create a workplace they not only feel comfortable and confident working in, but can thrive in.

Here are five reasons why employee engagement should be a top priority for you:

1. Lower turnover

If your tribe feel content and satisfied in their roles, they are less likely to seek other opportunities elsewhere. According to Engage for Success stats, companies with high levels of engagement show a 40% lower turnover rate compared with those with low engagement levels. Make engagement a top priority and you stand a better chance of retaining all of your top talent, and you also save yourself the money of having to hire and train new recruits.

2. Greater productivity

It’s understandable that tribes work best when they’re engaged, with 59% of employees saying that their roles bring out their most creative ideas compared to just 3% of less-engaged employees. So, in this way, engaged employees are more likely to think outside of the box and innovate; which, in today’s business landscape, is what will propel your company forward and make you stand out among your competitors.

3. Happier customers

Happiness is contagious. So naturally, if your tribe are happy in their roles, it’s bound to rub off on your customers! Those customers are more likely to recommend you to friends and family, telling them what a great bunch you are! Companies which boast top engagement levels actually enjoy around 12% higher customer advocacy.

4. Fewer sick days

Mental health and physical health are closely interlinked. Our bodies work in mysterious ways; but when we feel happy and positive, we’re actually less likely to feel unwell or become ill. So, the more engaged your tribe are, the less likely they are to take sick days. According to data from Gallup, higher workplace engagement leads to 37% lower absenteeism, and perhaps more surprisingly, 41% fewer safety incidents.

5. A boost to your bottom line

Engaged tribe members are more productive and creative than their non-engaged counterparts, and they take less sick days and are likely to stick around longer. So it’s clear to see why companies with high engagement rates enjoy greater profits than those who don’t! In fact, Engage for Success says that they enjoy TWICE the annual net profit than companies with low engagement rates. That’s a stat you simply can’t ignore!

Care for your tribe and they’ll care for you and your company it’s as simple as that. If your tribe are engaged, they’ll become advocates of your brand and help to take your business to the next level, and then the next level, and then the next level, and so on!

(Psst: You could always engage your tribe in the beautiful surrounds of the forest at Go Ape, as you all monkey around in the canopy. Chat to one of our team members about mid-week corporate trips by calling 0370 218 5574.)

Case Study: team building with a smile

View of Go Ape from the bottom of a ladder

Charminster House Logo

Say “arghhh” – it’s time for some team building


Who: Charminster House Dental Practice

What: Tree Top Adventure for 10

Where: Moors Valley Country Park

When: Wednesday 19th October 2016



On an autumnal October day, a group of adventurous dental practitioners decided it was time to pack up the dental utensils and head to the forest. The below testimonial is proof that adventure doesn’t just happen in the Summer, all you need is a thick coat! As we like to say at Go Ape, “there is no bad weather for adventure, just bad clothing”.

Here’s what happened when Charminster House Dental Practice braved the elements and visited Go Ape Moors Valley.


United feedback from the day

We decided to book into Go Ape as we wanted to have some team building time away from the work place doing something a little adventurous. We planned a date, booked it up and looked forward to experiencing Go Ape, many of us for the first time. It was only after booking that our boss announced that he was actually frightened of heights and we had to reassure him that it wasn’t that high really and he could be confident that as a team we would get him through it!!

After the initial training session, one by one we climbed the ladder onto the first platform – this in itself was quite daunting and most of us were relieved to finally reach the top. Our nerves were put to the test shortly after on the rope swing, however making that first jump helped us to put our faith in the harnesses and actually helped us overcome the other obstacles along the way. One of our team members decided that it wasn’t for her and was gently coaxed down by a staff member. She did stay with us the whole way round though and was in charge of encouragement and taking photos!

Throughout the course, hints and tips were passed down along the line ensuring that the person following would get the full advantage of your experience of each obstacle. The highlight was towards the end where two team members could zip slide into a net at the same time.

And the result is…

We thoroughly enjoyed the event, we were really proud of our boss (who didn’t manage to overcome his fear of heights, but continued anyway) and felt that we all had achieved what we had set out to do – have fun together as a team! Photos have been shared and individual thoughts and feelings discussed since the event, all of which were positive, and I am sure it will still be a talking point for a long time to come!


This particular tribe of dentists went back to the office closer and stronger than ever, having reaped the benefits of a team day out.

Could your team do with some quality time together? We can tailor your corporate event to suit your needs. Request a quote today to find out more.

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